The product itself looks great and was exactly what I was expecting. Unfortunately, the first order never arrived (hence 4 rather than 5 stars) but the customer service was great and sent a replacement. It ended up taking a few weeks total but we are happy with the end result
item as described and delivered when they said it would be.
Order confirmation email never gave me a tracking number. Purchased on 12-6-20 and still haven't received anything yet. Have no way to track my order.
Zachary, I am so sorry you have not received your tag. I have requested a replacement order be shipped to you. Your new order number is 5418. You should receive it within 10 business days. Sincerely, Gretchen
10/10 would order this again. The large tag was perfect for my 60lb golden doodle
I can’t give an actual review of the item, because it supposedly shipped over two weeks ago and I still haven’t received it.
I am sorry you didn't receive the tag. It was shipped on 9/30/20 and you should have received it by now. I have requested a replacement tag be sent to you. You should receive an email confirmation for the new order.