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Our Guarantee

SATISFACTION ASSURED

Your satisfaction is very important to us. We proudly guarantee all our products in their quality and performance. If a purchase fails to meet your expectations within 60 days of its delivery, we will gladly exchange or refund the item, at no additional cost, once it has been returned to us.

Before returning any items, please contact us by email at CustomerSupport@quicktag.com or by phone at 1-888-600-8247

 

Limited Warranty

What Does This Warranty Cover? This warranty covers any products sold as QUICK TAG® branded products distributed by The Hillman Group, Inc. (“Covered Products”) for any reason, including but not limited to defects in materials or workmanship or customer dissatisfaction.

How Long Does The Coverage Last? This warranty begins on the date of original purchase by the original purchaser and extends for a period of sixty days. This warranty is not transferrable.

What Does This Warranty Not Cover? This warranty does not cover any product failure caused by the improper use or installation of the Covered Products. This warranty does not cover damage as a result of alteration, accident, misuse, neglect, or reuse. This warranty is limited to the replacement of Covered Products and the shipping cost of replacement product(s) to the original purchaser.

How Do You Get Service? To obtain service under this warranty, the original purchaser must, within 60 days of purchase, contact Customer Service at 1-800-242-9937, and follow the instructions given which may include sending the Covered Product(s) and a copy of the original purchase receipt or proof of purchase to:

THE HILLMAN GROUP, INC.
Attn: Customer Support
8990 South Kyrene Road
Tempe AZ 85284

Upon receipt of all of the above-identified items, we will initiate replacement or reimbursement of the Covered Product.

How Does State Law Apply? This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTY OF MERCHANTABILTY OR FITNESS FOR A PARTICULAR PURPOSE. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILTY OR FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO THIS LIMITED WARRANTY PERIOD.

THE ORIGINAL PURCHASER’S EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTY OR OF ANY OTHER OBLIGATION ARISING BY OPERATION OF LAW OR OTHERWISE SHALL BE LIMITED AS SPECIFIED HEREIN TO REPLACEMENT OF THE COVERED FASTENERS. IN ANY EVENT, RESPONSIBILITY FOR SPECIAL, INCIDENTAL, AND CONSEQUENTIAL DAMAGES IS EXPRESSLY EXCLUDED.

Some states do not allow limitations on how long an implied warranty lasts and/or do not allow an exclusion or limitation of special, incidental, or consequential damages. Therefore, the above limitations and exclusions may not apply to you.

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